Privacy Policy
Privacy Policy
Last updated: 10 July 2026
This policy is provided under the UK GDPR and the Data Protection Act 2018, and describes how we process the personal data of users who visit sulcuore.com.
1. Data controller
Group Henrrys LLC, EIN 32-0818149, Orlando, Florida (USA). Email: support@sulcuore.com.
2. Data we collect
- Contact data: name, email, phone number, shipping and billing address
- Payment data: processed directly by Stripe and PayPal — we do not store card details
- Technical data: IP address, browser type, device, pages visited, cookies
- Marketing data: email opens, ad clicks (with consent)
3. Purposes and legal basis
- Performing the sales contract — Art. 6(1)(b) UK GDPR
- Meeting legal and tax obligations — Art. 6(1)(c) UK GDPR
- Marketing communications — Art. 6(1)(a) UK GDPR (consent)
- Statistical analysis and service improvement — Art. 6(1)(f) UK GDPR (legitimate interest)
4. Data recipients
- Shopify Inc. (Canada) — e-commerce platform
- Stripe / PayPal — payment processors
- Google LLC — analytics and ads (only with cookie consent)
- Microsoft (Clarity) — behavioural analytics (only with consent)
5. Transfers outside the UK
Some data is transferred to the United States (Group Henrrys LLC, Shopify, Google). Such transfers are made on the basis of the UK International Data Transfer Agreement / Standard Contractual Clauses.
6. Retention period
- Purchase and invoice data: as required by law
- Marketing data: until consent is withdrawn
- Technical/cookie data: max 12 months
7. Your rights
You have the right to access, rectify, erase, restrict, port and object to the processing of your data, and to withdraw consent at any time (Arts. 15–21 UK GDPR). To exercise your rights, email support@sulcuore.com.
8. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk.
9. Cookies
For details on the cookies we use, see our cookie banner and manage your preferences there.